Order by 12pm 12/30/18 to beat the new tariff related price increases effective 1/1/2019.

Terms of Service

Shipping & Delivery

All orders will ship via United States Postal Service or FedEx at our discretion within 2-5 business days within the continental United States. All shipping charges for orders to be shipped within the United States are as follows:

  • Under 1lb. $4.99 USD
  • 1-12 lbs. $9.99 USD
  • 12-20 lbs. $15.00 USD
  • 20 lbs. + $20.00 USD

Shipping charges for Canadian orders are as follows:

  • 0-2 lbs.   $15.00 USD
  • 2.1-4 lbs. $35.00 USD
  • 4.1-6 lbs.  $45.00 USD
  • 6.1-8 lbs. $50.00 USD
  • 8.1-10 lbs. $55.00 USD
  • 10.1-15 lbs. $70.00 USD
  • 15.1-20 lbs. $85.00 USD
  • 20.1-25 lbs. $95.00 USD

Under shipping policy and procedures, all Canadian Shipments will be though the United State Postal Service. Quoted rates are for SHIPPING FEES ONLY and do not include tax,duty or brokerage fees.

Please allow 2-3 weeks for delivery to Canada.

Web Grill Parts does not ship to APO or FBO addresses.

Tax

Orders placed in the state of South Carolina are subject to state sales tax in addition to shipping charges.

Returns & Replacements

Returns will gladly be accepted on undamaged, unused items contained in their original packaging. There will be a return shipping charge on the unwanted items. If you feel that you have received an item(s) in error and wish to return them, please contact us immediately. If we are able to confirm that the order was a company error, you will not me charged return shipping on the item(s).

Ordering & Processing

Items may only be ordered online. Orders may stay in your cart for the duration of your visit or until you complete the checkout process. Abandoned carts may retain your information for 1 hour; after 1 hour you may have to place the order again. ALSO, CART INFORMATION MAY BE LOST BY RELOADING THE PAGE; if this happens you will need to re-order. By placing an item in your cart, the item is not reserved. Items are reserved only after the checkout process is completed. Item(s) will be marked as Out of Stock if they are no longer available in the inventory. Your payment will be processed when the order is received. If we are unable to fulfill your entire order due to merchandise out of stock or if you have requested your order be cancelled, you will receive a cancellation e-mail and will not be charged for unshipped item(s).

Payment, Pricing & Promotions

We currently Major Credit Cards (Visa, MasterCard, Amex) for all orders placed through this website.

Copyright Information

Webgrillparts.com is a legal, independent distributor of replacement Weber® grill parts and accessories and is NOT directly affiliated with Weber Stephen Products,LLC. Weber, Q ,Spirit, Genesis, Summit, DuCane are registered trademarks of Weber Stephen Products, LLC and should not be redistributed without permission from Weber Stephen Products,LLC. For additional questions, comments, or concerns email info@webgrillparts.com.

Website and all graphics were purchased exclusively for use by Webgrillparts.com and all product images were used with the permission of Weber Stephen Products, LLC.